Omnitau Unisex 17 Litre Breathable Soho Backpack - Charcoal Grey

For best results, cleanest wear, and longest garment life, we recommend that you always turn inside out and machine wash at 30 degrees.

Wash dark colours separately from light colours.

We advise the use of non-biological agents for the softest feel against your skin, although using biological agents can be useful for providing the most thorough wash possible.

We recommend air drying all Omnitau products. This is particularly important for jackets.

Our socks are suitable for tumble drying if you are struggling for drying space.

No, every Omnitau garment can be cared for at home. You shouldn't take any product, including our jackets, for dry cleaning.

Place your order by 2pm, Monday to Friday, and we will process and ship it to you that day on a next day service. Orders are shipped using a next day service to all UK addresses. Orders placed after 2pm will be processed the next working day.

Once your order has left our warehouse, we'll send an email to let you know it's on the way. You'll then get a message from our shipping provider with tracking information and a delivery window so you can so you can always see where your order is.

We're delighted to offer free delivery on all orders over £35. Orders placed before 2pm will be delivered on the next working day. Smaller orders will attract a small charge of £4.95 as a contribution towards the cost.

Our members benefit from unlimited free delivery on every order they place.

For more information, visit our shipping policy here.

You can return any items ordered from omnitau.co.uk for a refund within 60 days of delivery.

Visit http://www.royalmail.com/track-my-return/create/3641

where you can generate a prepaid returns label. Pack your items up, affix this label to the packet, and take it to any post office. When your items come back to us, we'll refund your payment card within 5 to 7 working days. We levy a £3 deduction as a small contribution towards our costs.

Most customers use our AI sizing tool to get the right size straight away. In the rare cases where you need to make a swap, we ask that you return your original size for a refund, then order your alternative size online.

We're really sorry to hear this. We take great care to ensure every item we send out meets our high standards, but occasionally we make a mistake. Get in touch by email to hello@omnitau.co.uk with your name, order number, and the affected product, and we'll get this replaced for you straight away.